If you ever forget your password, please follow the instruction to reset your password. Go to myAccount page at ebasq and click on Forgot Password link before login button Enter your registered e-mail address or mobile number and we will send you a reset link to your email and SMS on your registered mobile number.
Can ebasq use my account credentials ?
No ebasq cannot use any user credentials at all. We have done our best to create secure online shopping platform and continue to upgrade security of application and data.
I am not receiving any promotional emails/offers/ newsletters
if you are not receiving any such emails please subscribe to our newsletter, Go to ebasq.com and click on newsletter button and submit it.
I want to order large quantity of orders for my company? Can I do it to ebasq.com ?
Yes you can always request for large order by sending us email and telling us what are you looking to buy. We will confirm you back with the availability of items.
Can I save my banking/credit card/financial information at ebasq.com ?
No we do not allow user to save his/her any type of financial information. No information related to bank/credit card/ any banking card/ any financial information are saved at www.ebasq.com. You will have to enter your card information for each purchase online at www.ebasq.com
How do I know my order is confirmed?
We always send email after order confirmation and SMS on your registered phone. You can also confirm from MyAcount at ebasq after login.
How can I check my order status?
Login to your account on ebasq and you "track my order" to find the status of your order.
Can I take the shipment after opening and checking the contents inside?
As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.
Can I open my package before accepting delivery?
This option isn't available with ebasq purchase. If the item you purchased has such option available. You can always read on item details page about such policy.
Is there any way I can check my order status?
You can check the status of your order by clicking "Track MY Order" after you login to your account at ebasq.com
What is FSOPlus?
FSOPlus are high quality products and it has special supoer fast delivery. Such products supply only from ebasq Office/store.
What are the modes of payment available ?
We have several payment option you can choose from:
How long does it take to get refund for my returned item?